I have been a customer for many years now. Why? I placed an order and received the following day! If there was ever a problem with the product, they are quick to remedy to my complete satisfaction. Kimook is just a great company to deal with and I look forward to continuing business with them. :-)
Kris
I placed a DVD order on a Thursday...another one on the following Friday....both arrived Monday. I just wanted to pass along a Thank you for the great customer service I have received with every order I have placed with Kimook. I greatly appreciate it and definitely recommend you to others searching for online DVD's. I discovered you on Amazon.com, and now I don't even bother checking with them for Asian dramas and movies..I simply go to you first. I wish you great success in your business!
San
Wow!! No one's posted since last year.
Just wondering if anyone has ordered "Hanamizuki". Would like to know how the english subtitles are. On a scale of 1-10, 10 being the best, would you let me know your rating? I am a single language (english) speaker, so rely entirely on the subs to see the movie/drama.
Thanks for whatever help anyone can give me.
I've placed quite a few orders with Kimook.com and they are one of the best sellers I've dealt with!! Great communication, fast shipping, quality products, and a pleasure to deal with. I highly recommend them!
I have placed , so far 117 orders mainly drama series but also movies and music. The service is awesome, everything ordered has arrived in a timely fashion. The are exceptional in their customer service. If I had a problem , it was mainly manufacturer and once USPS, they have replaced every item that was defective promptly. I have recommended them to people I work with and friends of mine all have been happy with the selection and service. The drama series and everything else I have ordered have given my wife and I hours of great entertainment. I also love their description and reviews for the dramas. Keep up the great work. This is the best site for me to get Korean dramas with excellent subtitles.
Again , thank you, you guys are great.
kimook.com is pretty good. The owner must be a very diligent merchant. Shipping the same day and get it in 2 days, with delivery confirmation we feel much better to know where the package is. I typed the name so that when someone tries to search comments about kimook, it will be easier to be seem.
I recently got your package from the order that was returned to you. I want to accomadatge your company for being honest and reliable. I will always recommend you to others who are interested in korean dramas. It was swift and it arrive here in the states within a few days after i e-mailed you. thank you and looking forward to doing more business with you. sincerely cookiebeige@yahoo.com
I placed my order 2days ago and received my DVD today, to my joy! The subs are great! and the video quality is wonderful.
I think this is the beginning of a beautiful relationship kimook.
kisha
I have been purchasing from Kimook very awhile now and the service is just oustanding. For any reason I need assistance with any matter, they are quick and very courteoius to respond and never leave you waiting. Of all the on-line stores I have dealt with, Kimook is #1.
God bless.
customer service very good..fast delivery!!!!!!
no problems with returns they process it on the same day..
i rate this company 100% customer satisfaction..
I love kimook. They provide you with good descriptions and good customer service. I've recieved all my packages and its safe to preorder. Thanks and just to let you all know they are the best company to get your favorite dvd's.
I have been using Kimook.com for about a year now. They are dependable, honest and professional. When sending an e-mail, they respond quickly. When ordering a DVD or my new all-regional DVD player, I was able to track it and it arrived in a few days.
I used another Internet provider in the past, and they stole my credit card information, but luckly, my bank notified me in time so no damage was done. I will never use YesAsia.com. It took over three (3) weeks to get one (1) DVD. Their customer service is terrible and they don't respond quickly to your e-mail questions.
I would strongly recommend Kimook to anyone to wants DVD. Although, I am not Korean, my mother who is 80 years young (smile) truly enjoys them with the English subtitles. And, after all, we do want to keep mom happy (smile).
Thank you again Kimook. Your company is GREAT!!!!!!
Adele in Arizona
Thank you for very good service. The service was quick, the price of the D.V.D.s is good & the shipping was quick. Thank you for a job well done. Domo arigato, tomodachi-sama. Ii dess. (Thank you very much, respectable friend. It is good).
Kimook is a premier source for purchasing top quality versions of Korean and Mandarin Chinese dramas and movies with excellent English subtitles. I have been especially pleased with the affordable and reasonable pricing, well-timed order-ship out-delivery process and its always helpful and efficient customer service. Many thanks, Lynn J.